Installation and connection
From single residential homes to large-scale commercial properties and complex multi-dwelling units (MDUs), we tailor each installation to meet the specific needs of the client, end users, and the wider digital infrastructure landscape.
Installation is the core of what we do. In 2025 our engineers completed 9,579 installs alongside 1,665 service calls, with an average completion rate of 94% and a 7-day early life failure rate below 1% in every month.
Underground installations
GNS Installs offers expert underground fibre installation services, fully compliant with Openreach guidelines. Our experienced teams deliver high-quality, reliable installations using existing underground duct infrastructure, reducing the need for disruptive and costly civil works.
We manage the full process, from initial surveys and duct assessments to rodding, roping, cable pulling, blockage clearance, jointing, and testing. Our engineers are trained to work safely and efficiently, ensuring minimal disruption to the public while maintaining a high standard of workmanship on every job.
Whether you’re rolling out a new residential fibre network or expanding commercial infrastructure, we provide a streamlined and futureproof solution. Our planning and risk assessment processes ensure routes are optimised and fully compliant with health and safety requirements.
At GNS Installs, we pride ourselves on our customer-first approach, professionalism, and attention to detail. Our goal is to deliver a smooth, end-to-end service that meets your deadlines and exceeds expectations.
If you need a trusted partner for underground fibre delivery, GNS Installs has the capability, experience, and dedication to get the job done right. We’re helping build the networks of the future: safely, reliably, and underground.
Overhead installations
GNS Installs delivers expert overhead fibre installation services, using existing Openreach pole infrastructure to provide fast, efficient, and cost-effective connectivity. Our fully trained and accredited teams carry out high-quality aerial fibre works with a strong focus on safety, precision, and compliance.
We handle the complete process, including pole assessments, cable routing, tensioning, installation, and testing. Whether working in residential areas, rural environments, or commercial zones, we ensure every installation is planned and delivered with minimal disruption to the local community.
Where required, our engineers are qualified to use Mobile Elevated Work Platforms (MEWPs), allowing us to safely access hard-to-reach locations and carry out works without delays. Every site is risk-assessed and managed in line with the latest health and safety regulations.
GNS Installs supports projects of all sizes, offering flexible and dependable overhead fibre installation solutions that are built to last. With a commitment to quality and customer service, we work efficiently to meet your deadlines and exceed expectations.
If you’re expanding your fibre network and need a reliable partner for overhead delivery, GNS Installs has the experience, accreditation, and work ethic to get the job done right, first time, every time.
Network build
At GNS Installs, our experienced team of Project Managers, Coordinators, and Engineers work closely with clients, local authorities, and supply chain partners to deliver high-quality Fibre-to-the-Home (FTTH) solutions. From early planning and stakeholder engagement to full build execution and handover, we ensure a structured, transparent, and efficient delivery process tailored to each location.
We know that successful fibre rollouts rely on clear communication, precise planning, and disciplined execution. Our team manages every phase of the project (site surveys, permit acquisition, risk assessments, scheduling, traffic management, and community liaison), ensuring all works are compliant and disruption is kept to a minimum.
Our civil and cabling teams are fully trained in both traditional underground methods and overhead PIA (Physical Infrastructure Access), making full use of Openreach infrastructure to reduce environmental impact and speed up deployment. Whether in busy urban centres or rural areas, we maintain high standards of safety, accuracy, and reinstatement.
Our fibre engineers are experts in blowing, splicing, and testing fibre across both underground and overhead routes, ensuring every connection meets industry standards.
Network repair and maintenance
At GNS Installs, our dedicated team of specialist engineers provides expert maintenance and restoration services for fibre and broadband networks across the UK. With strong field experience and technical knowledge, we ensure consistent service quality, peak performance, and minimal downtime for end users.
Using advanced diagnostic tools and bespoke testing equipment, we proactively monitor network health to detect and resolve issues before they impact service. Our engineers carry out routine maintenance, preventative inspections, and rapid fault-finding with precision and minimal disruption.
We offer a fast, responsive emergency restoration service to address faults caused by accidental damage, environmental conditions, or infrastructure failure. Our field teams are fully equipped to carry out effective, timely repairs, helping clients meet service-level agreements and maintain customer satisfaction.
Our engineers are trained to work on both underground and overhead infrastructure and hold all relevant industry accreditations. They operate under strict safety and quality protocols and coordinate closely with network operators, local authorities, and key stakeholders to ensure a compliant and structured approach.
Design and planning
At GNS Installs, effective network design and planning are at the heart of our operations. With a combination of technical expertise, field experience, and up-to-date industry knowledge, we deliver designs that are not only technically sound but also practical for real-world implementation.
Our process begins with detailed desktop surveys and on-site assessments to evaluate existing infrastructure, environmental constraints, and local authority requirements. This enables us to create precise schematics and build plans that maximise duct usage, optimise routes, and forecast capacity needs, ensuring efficient and cost-effective fibre deployment.
We design with purpose, tailoring every network to the specific needs of the project and local community. Long-term scalability, ease of maintenance, and resilience are all key considerations, alongside full compliance with industry regulations and safety standards. By addressing these elements at the design stage, we reduce risk, limit costly design changes during construction, and streamline project delivery.
Our in-house planners and designers work closely with engineers, project managers, and local stakeholders throughout the planning lifecycle. Using advanced digital planning tools and GIS platforms, we ensure accurate, data-driven decisions.
At GNS Installs, we’re committed to designing robust, future-ready fibre networks that meet client expectations and support the UK’s growing demand for high-speed connectivity.
EV charging point installation
Alongside our fibre work, GNS Installs installs electric vehicle (EV) charging points, helping homes and businesses make the switch to electric.
We manage the full process, from an initial site survey to agree the best location and cable route, through to installation, testing and handover. Our engineers bring the same high standards of safety, quality and customer care to every charging point that we bring to every fibre install, keeping disruption to a minimum.
Whether you need a single charger at home or several charging points for a workplace, get in touch to discuss your project.