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We are Hiring !! Come and join the team
Position: FTTH Engineer x 10
Location: Bristol & Surrounding areas
Job Summary:
We are currently recruiting for an exciting new position as an installation engineer working for Gns-Installs on behalf of a very well known ISP.
The role will be working as field engineer will include a large amount of customer service skills as this is predominantly a customer facing role. Your role will include installing FTTH broadband services to residential customers by both PIA OH, UG and traditional blown fibre installation methods.
Description:
This role is a field based and as such will require travelling throughout to install services at end user properties.
Prior experience of customer service and working within the telecoms industry is required for this uniqe one off opportunity to join a rapidly growing business.
Main duties include 100% responsibility for the following:
Installation of FTTH Broadband services to end user premises.
Demonstrate professional and concise customer education.
Self-audit all work and ensure it meets all applicable technical and operational quality standards.
Work efficiently and tidily, maintaining a clean environment and at all times.
Respond effectively and appropriately to all customer requests and enquiries.
Complete work to agreed time scales.
Comply with Health & Safety standards.
Ensure that all work activities comply with environmental regulations.
Ensure the use of plant and tools are conducted in a safe manner, meeting the requirements for operation of the specific equipment.
Conduct daily checks of plant and tools, ensure they are safe to use and where applicable carry valid calibration certificates.
Key Skills and Experience:
Hold a full and clean UK driving license for more that 1 year.
Ability to take direction from management and execute works in an efficient manner.
Proactive in the resolution of engineering obstacles, conferring with management.
Customer focused with a professional outward attitude.
Flexibility to undertake works outside core working hours.
Quick learning skills.
Ensure compliance with all current client processes and procedures
Be able to communicate effectively and professionally with internal and external
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